If your complaint is not resolved within a period of one month, you may refer your complaint to the regulator - The Securities and Exchange Board of India (SEBI).

 

SEBI has launched a centralized web based complaints redress system 'SCORES'.

 

The link to the platform is https://scores.gov.in/scores/complaintRegister.html#

 

 If your complaint is not resolved on SCORES portal, you can start the dispute resolution

process through the ODR Portal. The link for the platform is https://smartodr.in/login